Thursday, June 16, 2016

Online Tools Support Customer Ordering Experience



At Eagle Mountain Products, the official online retailer for Woodford Manufacturing, we take pride in making it easy for customers to shop and purchase products when it comes to their needs for outdoor faucets, yard or wall hydrants, and faucet repair kits/parts.  We understand how important it is for our customers to have all the online tools they need to make the proper decision when it comes to ordering the correct products that meet their needs. 


Here is the comprehensive list of resources available to support the customer ordering experience:


The Buyer’s Guide is a great place to start your search for the best product for your project.  You can narrow the search by product category to start and then obtain a complete list of all the products in that category.  Once you decide on the correct product (or perhaps consider several different products), then you can easily look at detailed product specifications, compare products, etc.  There are different options for each product that are clearly explained as well as tech notes to assist.


If you are looking to repair an existing outdoor faucet or hydrant, then there is a specific online tool to help you easily find the repair kit that is just right for your needs.  It is called the Repair Kit Guide.  In this guide all the kits are referenced by the model number of the faucet or hydrant needing a repair which is easily visible on the existing faucet or hydrant.


Another resource that is available are easy to follow, step-by-step video installation demonstrations for many of the products and repair kits.  These are organized in our online Video Library also by product name and are invaluable for actually seeing how an installation takes place.


Finally, please do not hesitate to contact us at the toll free number listed on our website in the event that you have any questions that can’t be answered by our online tools.  We have friendly and knowledgeable staff that can provide a personal touch to our customer ordering experience.
     
At Eagle Mountain Products, we are proud to be the official online retailer for Woodford Manufacturing Company.  Along with offering customers the best outdoor faucets and yard hydrants, we provide information and videos on how to install or repair them. Purchase with confidence a quality Woodford hydrant.

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