More Answers to Common Questions Regarding Woodford Faucets

Our goal at Eagle Mountain Products is to ensure our customers buy the right outdoor watering device for their needs and then install the product correctly.  We want you to be 100% satisfied with your purchase of a high-quality Woodford product.  In addition we are the official online retailer for Woodford Manufacturing and carry the entire line of products.

We hope the following Q and A provides answers to some of your questions regarding the exceptional Woodford outdoor faucets:

Q:  How do I fix a leaky faucet?

A: There are several things that can cause a leaky faucet. A few examples are the packing nut may not be tight enough or the packing or vacuum breaker may be worn out and needs to be replaced.  If you are unable to determine where the leak is coming from, please call us at 800-308-0864.  Our knowledgeable staff can help to diagnose the problem and show you which repair kit you should purchase.

Q:  Is an outdoor faucet or hydrant repair easy to do?

A:  If you need to repair a Woodford product, we have a library of how-to videos to walk you through the steps.   Furthermore all of our yard hydrants can be repaired from the top of the unit so you are not required to take it out of the ground.

Q:  What is a Pressure Relief Valve (PRV)?

A:  Our Patented Pressure Relief Valve (PRV) prevents the faucet tube from bursting in freezing conditions, even if a hose is left connected to the faucet.  We have a video demonstrating how a PRV works in the faucet tube.

Q: Do I need a vacuum breaker, and if so, how do I install it?

A: If you have ever taken your hose off and had a splash-back of water, a vacuum breaker is designed to prevent that from happening.  We sell the Woodford Model 50 Auto-Drain Double Check Backflow Preventer that is the first ASSE 1052 approved automatic draining double-check backflow preventer. When a hose is removed from a Model 50 equipped wall faucet or yard hydrant, two linked but independent checks move as one to open a path through the valve allowing water to drain completely and prevent freezing.  Please see our Vacuum Breaker Repair installation video.

Eagle Mountain Products Company is the official online retailer of Woodford Manufacturing Company.  Our website offers a selection of quality products and supplies for your outside watering needs.  We also provide detailed information and video instructions for repairing or installing our Woodford outside faucets.